PRIVACY POLICY

Official Privacy Policy

Last Updated on February 26th, 2026.

GetOblic (“GetOblic,” “we,” “us,” “our”) is operated by GetOblic inc, a Delaware incorporated company, with its principal place of business at 4790 N Powerline Rd, Pompano Beach, Florida 33073, USA.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our websites, products, and services, including our directory, business claiming tools, AI assistant features, AI receptionist services, and related communications (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy.

If you have questions, contact us at:

Email:[email protected]

Phone:1-866-665-8001 Mailing Address: 4790 N Powerline Rd, Pompano Beach, FL 33073, USA

1) Scope

This Privacy Policy applies to:

• Visitors to GetOblic websites and related domains

• Users creating consumer or business accounts

• Business owners claiming or managing listings

• Users interacting with AI assistant/AI receptionist features

• Communications with us via email, phone, or SMS/MMS

This Policy does not cover third-party websites, integrations, or services you may access through links from our Service.

2) What Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.

A. Information You Provide

Depending on how you use the Service, you may provide:

Account & Profile Data

• Name

• Email address

• Phone number

• Username/password (or authentication tokens)

• Business role or relationship to a business

Business Listing & Claiming Data

• Business name, address, phone number, website

• Business category, services, pricing, hours

• Descriptions, promotions, photos, other listing content

• Proof/verification details to claim a listing (where applicable)

Communications

• Messages you send to support

• Emails, calls, or chats with us

• Feedback, survey responses, and troubleshooting logs you submit

User-Generated Content

• Reviews, ratings, comments, images, and other submissions (where enabled)

Payment & Subscription Data (if applicable)

• Subscription plan details, billing address

• Payment transaction identifiers and status

Note: Payment card details are typically processed by our payment processors; we may receive limited payment-related details (e.g., last 4 digits, payment status) but not full card numbers.

AI Receptionist / Voice Feature Data (if applicable)

• Call metadata (date/time, duration, routing status)

• Caller-provided information during a call (e.g., name, appointment request)

• Call recordings, voicemails, transcripts, and summaries if enabled

• Booking/lead details captured through AI interactions

B. Information Collected Automatically

When you access the Service, we automatically collect certain information:

Device & Usage Data

• IP address, device identifiers, browser type, OS

• Pages viewed, clicks, session duration, referrer URLs

• Log files and diagnostic data

Location Data

• Approximate location derived from IP address

• Location associated with a listing or address you provide

We do not require precise GPS location to browse the directory, though some features may use location context if you enable it.

C. Information from Third Parties

We may receive information from:

• Social platforms or authentication providers (if you sign in that way)

• Payment processors (transaction status and identifiers)

• Analytics providers

• Communication providers (phone/SMS delivery status)

• Data partners that provide business listing data (for directory population)

3) How We Use Your Data

We use information we collect for the following purposes:

Provide and Operate the Service

• Create and manage accounts

• Display and update business listings

• Enable claiming workflows and verification

• Provide AI assistant and AI receptionist features

• Route calls/messages and deliver communications

Improve and Secure the Service

• Monitor performance, debug issues, and prevent fraud/abuse

• Develop and improve features and user experience

• Protect the Service, users, and our infrastructure

Communications

• Send service notices, confirmations, and account alerts

• Provide customer support

• Send administrative and transactional messages (including billing updates)

Marketing (Where Permitted)

• Send product updates and promotional communications (email/SMS where you’ve consented or where permitted by law)

• Measure campaign effectiveness

Legal & Compliance

• Enforce our Terms & Conditions

• Comply with legal obligations and respond to lawful requests

4) SMS / Text Messaging Privacy Policy (SMS Consent + Use)

This section specifically explains how we handle phone numbers and SMS/MMS communications.

A. How SMS Consent Is Obtained

We only send SMS/MMS messages where:

• You explicitly opt in via a web form, checkbox, subscription flow, account settings, or written agreement; and/or

• You provide your phone number and affirmatively consent to receive messages for a specific program (e.g., account alerts, business claiming updates, AI receptionist notifications).

Where required, we use consent language that discloses:

• The program purpose (use cases)

• Message frequency may vary

• “Message & data rates may apply” • Opt-out instructions (STOP) and help (HELP)

Your consent to receive SMS is not a condition of purchase (unless clearly stated and legally permitted for a specific service).

B. How We Use Phone Numbers for SMS

If you opt in, we may use your phone number to send messages related to:

• Account verification / authentication

• Listing claim confirmations and updates

• Appointment confirmations and reminders (where applicable)

• AI receptionist notifications and lead/booking updates

• Service-related alerts and support communications

• Billing or subscription notifications

• Promotional messages (only where you have consented, and where permitted by law)

Message frequency varies based on your activity.

C. Opt-Out / Unsubscribe

You can opt out at any time by replying STOP to any message. You can request help by replying HELP.

Opting out of SMS may limit your ability to receive certain time-sensitive service notifications.

D. Message & Data Rates

Message and data rates may apply, depending on your carrier plan.

E. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

F. SMS Data Retention

We may store SMS-related records (e.g., opt-in/opt-out timestamps, delivery confirmations, and message logs) to:

• Prove consent and comply with telecom requirements

• Provide the messaging service

• Prevent abuse and troubleshoot delivery issues

G. Mobile Information Sharing Statement (Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5) Cookies & Tracking Technologies

We use cookies and similar technologies (such as pixels, tags, SDKs, and server logs) to operate and improve the Service.

A. Types of Cookies

We Use

• Strictly Necessary Cookies: required for core functionality (login sessions, security, load balancing)

• Performance / Analytics Cookies: help us understand usage and improve performance

• Functional Cookies: remember preferences and settings

• Advertising / Marketing Cookies (if enabled): measure marketing performance and personalize content (where permitted)

B. Examples of Tracking

Tools We May Use

Depending on your configuration, we may use tools such as:

• Web analytics (e.g., Google Analytics)

• Tag management (e.g., Google Tag Manager)

• Security and performance services (e.g., CDN, bot mitigation)

• Error monitoring / performance monitoring

C. Your Choices

You can control cookies through:

• Your browser settings (block/delete cookies)

• Cookie preference tools (if we provide a banner/settings panel)

Blocking some cookies may affect site functionality.

6) How We Share Information

We do not sell your personal information in the traditional sense. We may share information in the following limited circumstances:

A. Service Providers (Processors)

We share information with vendors who help us operate the Service, such as:

• Hosting and infrastructure providers

• Analytics and performance monitoring providers

• Payment processors

• Communication providers (email, phone, SMS)

• Customer support tools

These providers are authorized to use your information only as needed to provide services to us.

B. Legal, Safety, and Compliance

We may disclose information if required to:

• Comply with laws, regulations, court orders, or lawful requests

• Protect rights, safety, and security of users, GetOblic, or the public

• Investigate fraud, abuse, or violations of our Terms

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

D. With Your Direction

We may share information when you request or authorize it (e.g., connecting third-party tools).

7) Data Security and Handling

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including:

• Access controls and least-privilege practices

• Encryption in transit (HTTPS/TLS)

• Monitoring, logging, and abuse prevention measures

• Secure vendor management practices (where applicable)

No method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential.

8) Data Retention

We retain personal information only as long as necessary to:

• Provide the Service and maintain accounts

• Meet legal, accounting, or compliance obligations

• Resolve disputes and enforce agreements

• Maintain security logs and audit trails (including SMS consent records)

Retention periods vary based on data type and purpose.

9) Your Rights and Choices

Depending on your location and applicable laws, you may have rights to:

• Access: request a copy of your personal data

• Correct: update inaccurate or incomplete data

• Delete: request deletion of certain data (subject to legal obligations)

• Portability: receive your data in a usable format (where applicable)

• Opt out of Marketing: unsubscribe from promotional email and SMS

• Restrict/Limit Processing: where applicable under local laws

How to Exercise Your Rights

Email us at support@getoblic.com with the subject line: “Privacy Request”.

We may need to verify your identity before fulfilling requests.

SMS: You can opt out anytime by replying STOP.

10) Children / Age Restriction

GetOblic is not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data, contact us and we will take steps to delete it.

11) International Data Transfers

If you use the Service from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions where we or our vendors operate. These jurisdictions may have different data protection laws than your country.

12) California / U.S. State Disclosures

Residents of certain U.S. states may have additional rights regarding personal information. To submit a request, contact support@getoblic.com.

We do not sell personal information as defined by applicable state privacy laws. We may share information with service providers for business purposes as described in this Policy.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date above. Your continued use of the Service after an update means you accept the updated Policy.

READ OUR FULL TERMS & CONDITIONS HERE

Copyright © 2026 GetOblic Inc., 4790 N Powerline rd, Pompano Beach, FL 33073 U.S.A